BACL Privacy Policy

Last Updated: 29.11.2025
Busega Agricultural Company Limited (BACL)

Busega Agricultural Company Limited (“BACL,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, interact with our services, or communicate with us.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information

This includes information you provide directly to us, such as:

  • Full Name

  • Email Address

  • Phone Number

  • Physical Address

  • Company or Farm Information

  • Any other information submitted through our contact forms, service requests, or business inquiries

1.2. Technical & Usage Information

When you interact with our website, we may collect:

  • IP Address

  • Browser type and version

  • Pages visited and time spent

  • Device type

  • Cookies and tracking technologies

1.3. Service-Related Information

When using BACL services, we may collect:

  • Project details

  • Farm data (soil, crop, production, etc.)

  • Consultation records

  • Transaction data

  • Feedback and communication history

2. How We Use Your Information

BACL uses the information we collect to:

  • Provide and improve our agricultural services

  • Respond to inquiries, requests, or consultations

  • Process service applications and transactions

  • Customize user experience on our website

  • Communicate updates, newsletters, and promotional offers (with consent)

  • Enhance website functionality and security

  • Meet legal and regulatory obligations

We do not sell, rent, or trade personal information to third parties.

3. Legal Basis for Processing

We process personal data based on:

  • Your consent

  • The necessity to perform a contract

  • Our legitimate interest in improving our services

  • Compliance with legal or regulatory requirements

4. Sharing of Information

BACL may share information only when necessary:

4.1. With Trusted Third Parties

Such as:

  • IT service providers

  • Payment service providers

  • Logistics and distribution partners

  • Professional advisors

These parties are required to protect your information and use it only for the purpose provided.

4.2. Legal Requirements

We may disclose information if required by:

  • Court orders

  • Regulatory authorities

  • Law enforcement

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve user experience

  • Analyze website performance

  • Personalize content

You can modify your browser settings to refuse cookies, but some site features may not work properly.

6. Data Security

We take reasonable technical and organizational measures to protect your data, including:

  • Secure servers

  • Encrypted communications

  • Access controls

  • Regular website and system monitoring

However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain personal information only as long as necessary for:

  • Service delivery

  • Legal compliance

  • Business reporting

  • Customer support

Once no longer needed, information is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access to your information

  • Correction of inaccurate data

  • Request deletion

  • Restrict processing

  • Object to direct marketing

  • Withdraw consent

Requests can be made through our contact details below.

9. Children’s Privacy

Our services are not directed to children under 18.
We do not knowingly collect personal information from minors.

10. Links to External Websites

Our website may contain links to third-party websites.
BACL is not responsible for their privacy practices or content.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Busega Agricultural Company Limited (BACL)
Kenyatta Road, Plot No. 185 A, Mkolani Street
P.O. Box 669 Mwanza, Tanzania
Email: info@busega.co.tz
Tel: +255 763 773 814 / +255 765 244 436